A couple of people have let me know in a loving way that I sometimes talk to people while backing up, walking away from them.That's really bad.It conveys all the wrong messages: I'm too busy, I'm doing something else, I'd rather be somewhere else, I don't have...

Quick: which of these animals is more likely to kill you?A SHARK A DEERAnswer: The deer is more likely to kill you. Actually, it's 300 times more likely to kill you via a collision with your car than a shark is through, uh, consumption in the ocean.That's a true...

I am a great fan of Chip and Dan Heath's Made To Stick:The book's focus is corporate communication -- advertising and product development primarily -- but it more than applicable to the church world. In fact, I would make it required reading if I were teaching a class...